01
Talk
A short conversation about what hurts, how many people you have, and what you are spending now. Fifteen minutes, no pitch deck.
What We Do
Five capabilities, one accountable team
Every service below is delivered by our own staff. Combine them or start with one.
Pod Care
Managed IT Services
A complete outsourced IT department at a flat monthly per-user cost, monitoring, patching, help desk, vendor management and strategy.
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InfrastructureNetwork Administration
Firewalls, VLANs, switching, UniFi wireless, VPN and site-to-site links designed so your network stops being the mystery nobody documents.
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Pod GuardCyber Security
Layered defense: MFA and Entra ID hardening, EDR, email filtering, backup you can actually restore from, and staff phishing training.
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Pod ResponseRemote IT Support
Same-business-day human response for Microsoft 365, Windows 11, printers, VPN and the hundred small things that stall a workday.
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HardwareComputer & Laptop Repair
Board-level diagnostics, NVMe and SSD upgrades, screen and keyboard replacement, data recovery and Apple silicon service.
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OverviewAll Services
Servers, cloud migration, backup and disaster recovery, office moves, custom PC builds and e-waste recycling, the full catalogue.
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The Pod Model
Why your account gets a pod, not a queue
Orcas travel in small permanent family groups. They do not hunt alone and they do not swap members between jobs. Neither do we.
The same faces
A named lead engineer and a named backup, assigned to your business. You learn their names; they learn your network.
Shared memory
Documentation lives with the pod, not in one person's head. Nobody rediscovers your printer VLAN twice.
One escalation path
Tier 1 to Tier 2 to the network or security lead, inside the same building in Gilbert. No handoff to a third party.
Your pod is with you
Onsite when it needs hands, remote when it does not, and reachable after hours for Pod Care clients when something is genuinely on fire.
What Changes
What our clients stop dealing with
The point of good IT is that you notice it less. Here is what usually goes away in the first quarter.
Surprise invoices
Flat monthly per-user pricing covers support, monitoring and patching. Projects are quoted before they start, never after.
The hold queue
You reach a technician who already knows your environment. Same-business-day human response, and after-hours emergency response for Pod Care clients.
Unpatched machines
Pod Watch handles Windows, macOS and third-party patching on a schedule, with reporting so you can prove it was done.
Backups nobody tested
We run image-level backup with Veeam-class tooling and test restores on a schedule. An untested backup is a rumor.
Password-only logins
MFA across Microsoft 365 and Entra ID, conditional access rules, and a password manager rolled out to staff rather than emailed around.
Being the IT person
Owners and office managers stop losing hours to Wi-Fi, printers and license renewals. That time goes back to the actual business.
How It Works
From first call to fully covered
02
Deep Dive
We assess your network, endpoints, servers, Microsoft 365 tenant, backups and security posture, then hand you the findings in writing. Free.
03
Plan & price
You get a flat monthly number, a fix-first list ranked by risk and cost, and a clear line between what is included and what is a project.
04
Onboard
Your pod deploys monitoring, patching and security tooling, documents everything, and meets your staff so they know who to call.
2015
Family owned since
50
States covered remotely
0
Tickets ever outsourced
24/7
Monitoring and patching
5 Star
Rated service
Fast
Response times
Your pod is with you.
One team, one number, one flat monthly cost. Talk to a Gilbert-based engineer today.
Talk to Your Pod
Start with a free Deep Dive of your network
Tell us what is slowing your business down. We will look at your environment, tell you plainly what we would change, and quote a flat monthly number. No obligation, no long-term contract required.
(602) 677-0779Family owned in Gilbert, AZ since 2015 · onsite across the Phoenix metro · remote support nationwide · never outsourced
Same-day response
No long contracts
Flat, honest pricing
Five-star service
Get your free IT consultation
A few details and your pod gets right back to you, usually the same business day.