This site should work for everyone

Orca IT Solutions is committed to making orcait.io usable by as many people as possible, including people who browse with a screen reader, navigate by keyboard only, use voice control, rely on magnification, or need reduced motion. Accessibility is treated as part of building the site properly rather than as a compliance box to tick afterward.

Our target is the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. That standard is the one most widely referenced in the United States and it covers the practical things that matter: text alternatives for images, sufficient color contrast, content that works without a mouse, structure that assistive technology can navigate, and pages that remain usable when text is enlarged.

We aim to conform substantially with that standard across the site. As with any site that is actively maintained and regularly added to, some pages will be further along than others, and third-party content embedded from elsewhere is not always within our direct control. Where we find a gap, we fix it. Where a visitor finds one first, we would rather know than not know.

This is also a matter of ordinary business sense for our clients. Many of the organizations we support, medical and dental practices, law firms, schools, retailers and public-facing service businesses, have accessibility obligations of their own. Working to the standard on our own site keeps the knowledge current, and it means we can give practical answers when a client asks what their own website needs to do.

How we test

New and updated pages are checked with a combination of automated tooling and manual testing. Automated checks catch the mechanical failures: missing alt attributes, contrast below threshold, unlabeled form controls. Manual testing catches the rest, because most real accessibility problems are about whether something makes sense, not whether it validates.

Manual checks include tabbing through the whole page with no mouse, confirming the focus order is logical and the focus indicator is always visible, zooming text to 200 percent to confirm nothing is cut off or overlapped, and listening to key pages with a screen reader to confirm headings, landmarks and link text actually communicate the structure.

Known limitations

We would rather be honest about this than publish a blanket claim of full conformance. Content embedded from third parties, maps, video players, some form and payment widgets, is not fully under our control, and its accessibility depends partly on the provider. Older documents and images added over the years are being reviewed and remediated as we work through the site.

If you hit one of these and it blocks you from doing something, contact us and we will provide the information or complete the task with you another way while we work on a permanent fix.

Reporting a problem

The most useful reports include the page address, a short description of what you were trying to do, what happened instead, and the browser and assistive technology you were using. Any detail is better than none, if all you can tell us is that a page did not work, we will take it from there.

• Email the contact form with Accessibility in the subject line
• Or call (602) 677-0779 during business hours and speak to someone directly
• We acknowledge accessibility reports promptly, normally within one to two business days
• We will tell you what we found, what we are fixing, and roughly when
• If a fix will take time, we will offer an alternative way to get what you needed in the meantime

Everything else you might need is reachable without the website. You can reach us by phone or text at (602) 677-0779 and through the contact form on this page, and we are glad to take enquiries, quotes and support requests that way rather than through a form. Our Support Center and contact page cover the same information, and we can read any of it to you over the phone if that is easier.

If a page keeps someone out, the page is broken. That is the whole test.Orca IT, Gilbert AZ