Get the Microsoft 365 you are already paying for

We start by reconciling assigned licences against your actual staff list, which almost always finds something. Then we look at fit. A Business Premium licence includes Intune device management, Entra ID Plan 1, Defender for Office 365 and conditional access, and a large share of businesses paying for it are using none of them. Meanwhile a warehouse team that only needs email and Teams on a phone may be sitting on full desktop licences they never install.

Teams, SharePoint and OneDrive done deliberately

The most common Microsoft 365 failure is not technical. It is a SharePoint and Teams estate that grew by accident, where anyone could create a team, nobody agreed on naming, files live in four places and staff give up and email attachments to each other again.

We design the structure before rolling anything out: which content belongs in SharePoint sites versus Teams channels versus personal OneDrive, a naming convention, permission groups that map to how you actually work, and a governance rule about who can create new teams. Migrating a mapped network drive into SharePoint without that thinking produces a mess that is harder to use than the drive was. Our data management page covers the file structure side properly.

The security you already paid for

Almost every tenant we inherit has security features included in the licence and switched off. MFA not enforced on every account. Legacy authentication protocols still enabled, which lets an attacker bypass MFA entirely. No conditional access rules. Defender safe links and safe attachments unconfigured. Audit logging not reviewed. Global administrator rights handed to four people who each use that account for daily email.

None of that costs extra to fix. It costs attention. We work through a hardening baseline, enforce MFA, kill legacy authentication, separate administrative accounts from daily-driver accounts, build conditional access policies that fit how your staff actually work, and enable the alerting that tells you when something changes.

Intune covers the device side without needing a full mobile device management project. Basic compliance policies, disk encryption enforcement, a requirement that mailboxes only open on managed or compliant devices, and remote wipe for lost phones handle most small business requirements. Autopilot makes new machine deployment considerably faster, which matters if you hire regularly, see new computer setup.

Adoption is the last piece and the one that decides whether any of this pays off. We run short sessions for staff on the specific things that change their day, rather than a generic tour. There is more detail at microsoft365.orcait.io, and identity design is covered on our Active Directory and Entra ID page.

Most tenants we inherit are paying for security features that are switched off.Orca IT, Gilbert AZ