Company Facts
Orca IT Solutions at a glance
The short, factual version of who we are, where we work, what we do and how to reach us, kept current and in one place.
At a Glance
Orca IT Solutions in one page
Orca IT Solutions is a family-owned managed IT services provider in Gilbert, Arizona, founded in 2015 by Joe Mannion. It provides managed IT, network administration, Ubiquiti UniFi networking, server support, cyber security and computer repair to businesses and households, onsite across Gilbert, Chandler, Mesa, Tempe, Scottsdale, Phoenix and the wider East Valley, and remotely in all 50 states. All work is done by its own Arizona-based engineers, and nothing is outsourced.
- Company
- Orca IT Solutions, also known as Orca IT
- What we do
- Managed IT services, network administration, Ubiquiti UniFi networks, server support, cyber security, backup and recovery, Microsoft 365, and computer and laptop repair, for businesses and households
- Based in
- Gilbert, Arizona
- Founded
- 2015, by Joe Mannion, Founder and Chief Executive Officer
- Ownership
- Family owned and family operated, with no outside investors
- Onsite service area
- Gilbert, Chandler, Mesa, Tempe, Scottsdale, Phoenix, Ahwatukee, Queen Creek, San Tan Valley, Apache Junction and Maricopa, Arizona
- Remote service area
- All 50 states, through secure remote sessions
- How service is delivered
- Onsite visits and secure remote sessions only. There is no drop-off location.
- Who does the work
- Our own engineers, on our own payroll and based in Arizona. Nothing is outsourced, offshored or subcontracted.
- Support model
- Each client has a named pod of engineers who stay with the account, with internal escalation from Tier 1 to Tier 2 to the network and security leads
- Response
- Same business day for anything received during business hours, with after-hours emergency response for clients on Pod Care
- Business hours
- Monday to Friday, 8:00 a.m. to 6:00 p.m., Arizona time
- Pricing
- Managed IT (Pod Care) is a flat monthly price per user. Projects and repairs are quoted after a free assessment and agreed before work begins.
- Contracts
- No long-term contract required
- Getting started
- A free Deep Dive assessment, then about 30 days to be fully onboarded
- Independent listings
- Listed by ThreeBestRated among the top three IT services in Gilbert, AZ
- Phone
- (602) 677-0779, call or text
- info@orcait.io
- Related companies
- Orca Creative, Orca Crypto, Orca Marketing and Orca Web3
Services
What we do
Managed IT
- Managed IT Services
- IT Help Desk
- Remote IT Support
- IT Consulting and vCIO
- Backup and Recovery
- Disaster Recovery
Networks and infrastructure
- Network Administration
- Ubiquiti UniFi Setup and Installation
- Business Networking and Cabling
- Wi-Fi Design and Installation
- Server Support
- Custom Servers
- Microsoft 365
- Cloud Solutions
- Business Email
Security
Repair and hardware
Industries
Who we work with
Small and mid-size organizations of roughly five to two hundred people, plus households and home offices.
Company questions
Is Orca IT Solutions a local company?
Yes. Orca IT Solutions has been based in Gilbert, Arizona since 2015. It is family owned and operated, and every engineer is on its own payroll and based in Arizona.
Does Orca IT have a drop-off location?
No. Orca IT works onsite at your home or office and through secure remote sessions. There is no drop-off location, so an engineer comes to you or connects remotely.
Which cities does Orca IT serve onsite?
Gilbert, Chandler, Mesa, Tempe, Scottsdale, Phoenix, Ahwatukee, Queen Creek, San Tan Valley, Apache Junction and Maricopa, Arizona. Remote support is available in all 50 states.
What services does Orca IT provide?
Managed IT services, IT help desk, network administration, Ubiquiti UniFi networks, Wi-Fi design, server support, cyber security, backup and disaster recovery, Microsoft 365, and computer, laptop and Mac repair.
Does Orca IT outsource any support?
No. Nothing is outsourced, offshored or subcontracted. Each client is supported by a named pod of Orca IT's own engineers.
How do I contact Orca IT?
Call or text (602) 677-0779, email info@orcait.io, or use the contact form at orcait.io/contact/. Messages received during business hours are answered the same business day.
Talk to a real person in Gilbert
Call or text (602) 677-0779, or send a message and your pod gets back to you the same business day.
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Start with a free Deep Dive. We will show you where your environment is fragile and what it would take to make it boring.
(602) 677-0779Family owned in Gilbert, AZ since 2015 · onsite across the Phoenix metro · remote support nationwide · never outsourced
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