Before You Scan
The scanner you already own
Windows Security, the product behind it known as Microsoft Defender Antivirus, is included with every current Windows installation and updates itself alongside Windows.
Most people scan reactively, after something has already gone wrong. That is fine, and it is worth knowing that Windows Security is scanning quietly on its own the whole time. Running a manual scan is about deliberately checking a specific thing: a machine that started behaving strangely, a file someone sent you, or a PC that has been off for months.
There are three scans worth knowing. A Quick scan checks the locations where threats normally live and finishes fast. A Full scan reads every file on the drive and can run for hours, so it suits an overnight run. A Microsoft Defender Offline scan restarts the PC and scans before Windows loads, which is how it catches things that hide from a scanner running inside a live session.
One caution before you start. A clean scan result is genuinely reassuring, but it is not proof of a clean machine. Browser notification spam, scam pop-ups, unwanted toolbars, stolen sign-in sessions and router level tampering all produce symptoms that look like infection while passing an antivirus scan cleanly. If the behavior continues after a clean result, that is exactly the point at which our virus and spyware removal work starts.
Never call a number from a pop-up
A full screen warning claiming your PC is infected, with a phone number and a countdown, is the scam itself. Real security software does not ask you to call anyone. Close the browser, run the scan below, and if the page will not close, restart the PC.